(470) 973-2985 515 E Las Olas Boulevard Suite 1301 Fort Lauderdale, FL 33301
Privacy Policy
Purpose
The purpose of this Privacy Policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. How we use collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
About Us
Essential Marketing Pro provides AI-powered calling and communication software designed to help businesses automate outbound and inbound voice interactions, improve customer engagement, and streamline communication workflows.
Consent
By using our Site, users agree that they consent to:
The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us operate and improve our AI calling software and services. We will not collect additional data beyond what is listed without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
1. IP address and general location;
2. Device and browser information;
3. Pages visited and links clicked;
4. Usage data related to interactions with our AI calling platform.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Email address;
3. Phone number;
4. Business name (if applicable);
5. Call-related data (such as call recordings, transcripts, or interaction logs when using our AI calling system).
This data may be collected using the following methods:
1. Sign-up forms;
2. Demo requests;
3. Customer support interactions;
4. Use of our AI calling software.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on relevant pages.
Automatically Collected Data
We use automatically collected data to:
1. Improve system performance and user experience;
2. Analyze usage trends;
3. Optimize AI call performance and accuracy;
4. Ensure platform security.
User-Provided Data
We use user-provided data to:
1. Provide access to our AI calling software;
2. Deliver and manage services;
3. Communicate with users (support, updates, notifications);
We may disclose user data to members of our organization who require access to perform their job duties and support our services.
Service Providers
We may share data with trusted third-party service providers that help us operate our platform, such as:
- Cloud hosting providers;
- Telephony and voice processing services;
- Analytics tools;
- Customer support platforms.
These providers are required to protect your data and use it only for the services they provide to us.
Other Disclosures
We will not sell your personal data. We may disclose your data only in the following cases:
1. If required by law;
2. For legal proceedings;
3. To protect our legal rights;
4. In the event of a business transfer, merger, or acquisition.
How Long We Store Personal Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our AI calling services and complying with legal obligations.
How We Protect Your Personal Data
- We use industry-standard security measures, including:
- Encryption of data in transit and at rest;
- Secure servers and infrastructure;
- Access controls and authentication protocols.
While we take reasonable precautions, no method of transmission over the Internet is completely secure.
International Data Transfers
Your data may be processed and stored in countries where our servers or service providers are located. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
Children
The minimum age to use our website is 18 years. We do not knowingly collect personal data from children under 13. If such data is identified, it will be deleted promptly.
Your Rights
You have the right to:
- Access your personal data;
- Request correction or deletion;
- Withdraw consent;
- Object to certain data uses;
- Request a copy of your data.
To exercise these rights, contact us using the details below.
Do Not Track Notice
Our Site does not respond to Do Not Track (DNT) browser signals.
Opt-Out of Communications
You may opt out of receiving marketing emails or messages at any time by:
- Clicking the "unsubscribe" link in emails; or
- Contacting us directly.
SMS and Mobile Data Privacy
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All opt-in data, including consent to receive SMS messages, will not be shared with any third parties.
Mobile information will only be used for the purpose of delivering the services requested by the user.
Cookie Policy
A cookie is a small file stored on your device that helps improve your browsing experience.
We use the following types of cookies:
1. Functional cookies – to remember user preferences;
2. Analytical cookies – to understand how users interact with our platform;
3. Performance cookies – to improve system functionality;
4. Third-party cookies – for analytics and service integrations.
You can disable cookies in your browser settings, though this may affect functionality.
Modifications
We may update this Privacy Policy from time to time. Updates will be reflected by a revised "Effective Date." Continued use of the Site constitutes acceptance of changes.
Contact Information
If you have any questions, concerns, or complaints, you can contact us at: